Large Big Green Egg Integgrated nest and shelves

Pre-Assembly EGG delivery

EGG and base assembled before delivery

If you’re buying a Large or XL EGG in an IntEGGrated Nest, or a MiniMax EGG, you have the option of having it assembled for you before delivery. With our Pre-Assembly service, our technicians will put your EGG and base together in our warehouse. It will be delivered to the kerbside outside your property by a third-party courier on a nominated weekday delivery date. You will be responsible for moving it into position and disposing of the pallet and packaging.

See below for essential delivery information.

LEAD TIMES

Lead times vary depending on the volume of work at our warehouse.

After assembly, the lead time for delivery is from 5 working days. The courier operates Monday to Friday 9am-6pm. You will be able to choose a nominated delivery date at checkout.

Upgrades to a Saturday 9am-2pm delivery may be available for a £45 surcharge. Please contact us on 01962 793800 to arrange this service.

WHAT TO EXPECT ON DELIVERY DAY

Someone must be at the address to sign for the delivery.

Your pre-assembled EGG and base will arrive strapped and shrink-wrapped on a Euro pallet measuring approximately 1.2m x 1.2m. It will be delivered on a lorry with a tail-gate lift.

The courier will drop the pallet on the curb as close to your property as possible. They are under no obligation to move or unpack the EGG, and they will not take away the packaging or the pallet.

The EGG is heavy, so you will need at least two strong people to safely carry it through to your garden. You will also need to dispose of the pallet.

If you would like to upgrade to a premium delivery service where everything is installed and cleared up for you, please select the White Glove Delivery option or contact us to upgrade, delivery restrictions apply.

ACCESS REQUIREMENTS

The size and weight of the EGG, and the size of the truck delivering it, mean that we have some important access requirements. Please call us on 01962 793800 to advise us of any of the following:

  • Daytime restrictions for delivery vehicles
  • Parking restrictions
  • Weight or time limits on access roads
  • Bus lanes
  • Narrow access lanes
  • Pedestrian-only areas
  • Overhanging trees or obstructions
  • Soft, uneven or sloping surfaces

CHECKING YOUR DELIVERY

Upon delivery, please ensure that you check your order. You have 15 minutes to do so before the driver leaves.

It may not be feasible to fully examine every item on the pallet in that time, so we would recommend first checking the pallet for any obvious signs of damage. If the boxes and wrapping appear to be intact, you can sign for your delivery as “unchecked”.

If you see any sign of potential damage, contact our Customer Service team immediately on 01962 793800. If this is not possible but you still wish to accept the delivery, please sign as “damaged” and contact us afterwards. Alternatively, you may prefer to refuse delivery.

By signing the delivery receipt without noting any damage incurred before delivery, you have legally acknowledged receiving the goods in perfect condition. By providing the carrier with a clean receipt, you could be left with no recourse for any damage.

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