It's easy to get in touch with us, and we're always delighted to hear from you. Whatever your question, query, or concern, our amazing Customer Service team are here to help.

The Customer Service team operating hours:

  • Mon to Fri: 9am - 5pm
  • Weekends, Bank and Public Holidays: Phone lines are closed, please contact Customer Services via and we will endeavour to respond to you as soon as possible.

Please note: We're in BBQ season, so we're getting a high volume of enquiries at the moment. We'll do our absolute best to get back to you as soon as possible. Thanks for your patience!

By Chat:

Please click the chat icon in the bottom right of your screen. Chat is open 9am-5pm Monday - Friday.

By phone:

01962 793 800

By email: